What sort of things can you help me with?

Quite a lot! Every client is different, so the support I provide tends to look different for each business too.

It could be managing your diary and emails, organising travel, research, preparing documents and presentations, spreadsheets, client communication, website updates, social media support or simply taking care of the admin that's been sitting on your list for far too long.

If you're not sure whether something is something I can help with, just ask.

I only need a few hours of help, is that okay?

Absolutely. You don't need to hire someone for 20 or 30 hours a week to get some support.

Sometimes even a few hours a week can make a huge difference, particularly if those hours are spent taking care of the things that keep getting pushed to evenings or weekends.

I offer hourly support as well as monthly packages, depending on what works best for you.

Do I have to commit to a monthly package?

No. If you have a one-off job or only need occasional help, I also offer support at my hourly rate.

If you need regular support each month, one of my monthly options will usually work out better value.

Can I change the amount of support I need?

Yes. Businesses change, busy periods come and go, and you might need more help some months than others.

If you need to increase or reduce your hours, we can have a chat and work out what suits you best, subject to my availability.

How do we work together?

However works best for us.

My clients use a mixture of email, WhatsApp, Teams and Zoom, and I'm happy to work within systems you already have in place.

Once I understand what you need help with and how you like to work, you can start sending things my way.

And yes, voice notes are absolutely welcome.

Do I need to have everything organised before we start?

Definitely not.

You don't need a perfectly organised inbox, a colour-coded task list or even to know exactly what you need to delegate.

Tell me what's taking up your time, what's constantly being pushed down the list or what you simply don't want to be doing anymore, and we can work from there.

Will you get to know my business, or do I just send you individual tasks?

For ongoing clients, I really like getting to know the business and how you work.

The more I understand, the easier it becomes for me to spot what needs done, remember how you like things handled and become a reliable extra pair of hands rather than someone you have to explain everything to every time.

Can you work with me if I'm not based in Northern Ireland?

Of course. I'm based in Northern Ireland, but I work remotely with clients in different locations.

And although I'm a Virtual Assistant, I'm not always virtual! Where location allows, I'm also happy to meet clients in person when it makes sense.

What happens if I'm not sure how many hours I need?

That's completely normal.

We can have a chat about what you'd like to hand over and roughly how much support that might involve. You don't need to work it all out before contacting me.

Where do we start?

With a chat.

Tell me a little about your business, what's taking up your time and what you'd love to hand over.

From there, I can recommend the level of support that might work best and we can decide if we're a good fit.

No complicated process and no pressure to have it all figured out beforehand.